Established in 1944, Hoseasons is one of the UK’s leading self-catering accommodation specialists, with more than 28,000 places to stay in coastal and countryside settings throughout Britain and Europe. From lodges and parks, to boats, cottages and apartments, the company offers the widest available range of self-catering holidays in the UK. Part of the Wyndham Vacation Rentals family of brands, Hoseasons accommodates more than 1.4 million holidaymakers and more than 73,000 pets every year. www.hoseasons.co.uk; www.Facebook.com/Hoseasons; @hoseasons
Cornwall is undoubtedly a jewel in the crown when it comes to the company’s portfolio of UK destinations, with 55 park and lodge locations attracting hundreds of thousands of visitors to the county each year.
Sponsors & Partners
Isles of Scilly Steamship Company
The Isles of Scilly Steamship Company was formed 97 years ago by residents of the Isles of Scilly to establish a regular passenger and freight service by sea. Now, the Company operates a dedicated passenger ferry the Scillonian III between Penzance and St Mary’s. The Company has also established a year-round passenger air service and also owns Land’s End Airport. In 2013 the Company became the sole provider of passenger transport to the islands.
Providing cost effective PR and marketing services for small, medium and large businesses throughout Cornwall, the Isles of Scilly, Devon and beyond, sbpr combine traditional and digital public relations and marketing with copywriting and social media management - to stay at the forefront of a fast changing industry. Whether you want help raising your profile, driving traffic to your website, undertaking a short term campaign or managing an event, sbpr have the expertise to get results.
South West Water Business
The South West has a proud record of being at the forefront of tourism’s need to have a positive impact on the beautiful environment we promote and enjoy. Part of the challenge in ensuring that our region stays special is to manage our precious resources sensitively and effectively.
South West Water Business is the dedicated service to business customers in the South West Water region.
From retailers to hoteliers to holiday park owners, we're here for all South West businesses. Our aim is to help you save water and money and to operate more efficiently without any fuss or disruption; after all, you've got your own business to run. Since launching our Business Services team three years ago, we’ve helped more than 1,000 businesses save £3 million off their water and waste water bills and we plan to do a lot more.
Our Key Account Managers are here to build relationships with you – if you’d like support or help please contact James Luckett, our Tourism specialist, at firstname.lastname@example.org
An independent partnership of Chartered Surveyors and Commercial Property Consultants operating from offices in Truro. We provide specialist advice and services on all the major aspects of commercial property and over the last 30 years the partners have accumulated a wealth of knowledge and expertise on the commercial, licensed and leisure property sectors across Cornwall.
Brewer & Bunney
A specialist laundry equipment supply company working within the tourism industry across the whole of the South West, providing complete on premise laundry solutions to Hotels, Spas, Caravan and Camping Sites and Leisure Parks
Brewer & Bunney’s offer includes a free laundry audit with a cost benefit analysis, full scale drawings, supply of laundry equipment and laundry detergents which include a fully managed auto dosing system, installation and commissioning, extended warranties and after sales service with spare parts supply. The complete package can be combined within a fixed term Rental contract with absolutely no capital outlay.
At Hotel Perfect we don’t just sell software, we use our collective experience and extensive knowledge of technology to bring you an all-encompassing hospitality package. Our range of products include a Property Management System (PMS), Direct Online Booking Engine, Channel Management, Hospitality EPoS, Dashboard Reporting, Guest Relationship Management and an array of tools to help maximise revenue and increase efficiency. A well-established company based in the South West providing specialist IT solutions to the hospitality industry throughout the UK.
Leading South West Chartered Accountants and Tax Advisers providing award winning advice and assistance to private clients and businesses of all types, sizes and sectors. Particular expertise in tax planning. We also provide corporate finance, insolvency, and financial advice.
Cornwall Association of Tourist Attractions
The 'Best Days Out Cornwall' features the top attractions including stunning gardens and country houses, fascinating industrial heritage, amazing wildlife, the best in arts, maritime, theme parks and more. Plus, a downloadable attractions guide and map, 'What's On' information, dog friendly and all weather attractions and discounts.
Stephens Scown LLP
Stephens Scown LLP is an award-winning legal firm with offices in Exeter, Truro and St Austell. It is currently the holder of the UK Law Firm of the Year title from the British Legal Awards. It has over 290 staff, including more than 50 partners, and is one of the largest law firms in Devon and Cornwall, offering a broad range of expert business and personal legal services, as well as expertise in a number of key market sectors including holiday parks, food and drink, agriculture, renewable energy and mining.
Founded in 1938, Stephens Scown is consistently ranked highly in the UK’s top two independent legal guides, Chambers and Legal 500 and was named one of the Sunday Times 100 Best Mid-Sized Companies to Work For 2017, reaching 16th place – the highest ranking for a law firm. Clients range from individuals to SMEs, FTSE and international companies.
Wolf Rock is one of the South West’s leading marketing agencies, specialising in building tourism, food and drink and lifestyle brands. We offer a fully integrated service that provides unrivalled experience, joined-up thinking and ensures that budgets work hard. Firstly, we are strategists and planners, with specialist skills in brand development. Secondly, we are creative thinkers and doers, coming up with the ideas that fuel marketing and delivering them as design, digital projects and campaigns that get great results (and win awards). And thirdly, we are tenacious project managers who keep the marketing plates spinning with targeted PR, social media and marketing communications. Day in, day out.
Purple Cloud Consultancy
Purple Cloud Consultancy has considerable experience of delivering high quality training and offers a range of fun, innovative and inspirational training workshops.
As the South West delivery partner for the highly successful Welcome to Excellence programme we offer a range of flexible customer service workshops that can be tailored to any business, destination or sector
Providing the biggest opportunity for personal development in the South West through the ‘Art of Being Brilliant’ seminars, we offer the opportunity to boost happiness, performance and business by creating a positive environment
Working with some of the South West’s top trainers we are able to offer a range of bespoke courses covering topics such as Leadership & Management, Team Building, Communication, Performance Management and Business and Personal Skills Development
Offering a range of customer research packages to provide valuable insight into how to manage customer expectations, through the use of mystery shopping, staff surveys and customer feedback
Christie & Co
Christie & Co are the leading advisors in the sale, acquisition and valuation of all categories of hotel and leisure businesses and have provided advice to clients within our specialist sectors for over 80 years. In 2016 the South West team won the coveted EGi Overall Top Agent award in the Hotels and Leisure sector for the region. This industry accolade is awarded to the advisor that sells the most leisure related business and it is the seventh year in a row we have won it in the South West, illustrating our pedigree and knowledge of these markets.
Our coverage extends to 16 offices throughout the UK, 16 mainland European offices and a newly opened Asia desk which offers our clients exposure to this huge market and its increasing appetite for the UK leisure sectors.
We offer unrivalled local and national expertise to both private and corporate operators alike. In each of our offices, we employ a team of experts, with both sector-specific experience and local knowledge.
eviivo only works with independent hosts and hoteliers, and is for anyone with rooms to sell and a story to tell. We provide the original ALL-in-ONE booking suite for over 5,500 properties across the UK. eviivo suite helps you manage bookings from your website and all the leading travel sites (Expedia, Laterooms, Booking.com etc.) in one simple click, while staying in control of your rates and policies. Confirm bookings and take payment anytime, anywhere, on any device. You can even save thousands of pounds on essentials for running your business with eviivo marketplace giving you exclusive offers.
Expowest Cornwall is the region’s foremost hospitality and catering trade show - an absolute must for those eager to see, touch and taste the latest products, and to get a feel for the trends shaping the market. Every year this show is the place where suppliers large and small showcase their latest products and services to Cornwall’s busy trade buyers. In 2017 well over 2000 visitors attended to see 175 different companies. If you’re involved in hospitality, catering, and food and drink, then this is one show you cannot afford to miss.
Organised by Hale Events Ltd, it next takes place 6 to 8 March 2018, at The Royal Cornwall Showground, Wadebridge. Call 01934 733433 or visit www.expowestcornwall.co.uk for more information.
At Cornwall 365, our mission is to get more people to do more things and enjoy all that Cornwall has to offer – all year round.
Tourism businesses & workers can join our network. Or step up your involvement, with our Cultural Ambassador scheme. Drawn from every area and all walks of life, our Ambassadors actively seek out, uncover, enjoy and promote the wealth of experiences that Cornwall has to offer. We trust them. We know we can send anyone to them, and they’ll share answers, suggestions, insights and alternatives to questions asked – and even those not asked. They also provide reviews, photos, articles, films, social media posts and general knowledge to help visitors get under the skin of Cornwall.
Cornwall 365 is really proud to be sponsoring the Best Artistic, Cultural and Learning Experience in Cornwall this year.
In 1997, armed only with his own surname, a chap called Steve Skinner dreamed of setting up a community brewery in Cornwall. On the banks of the Truro River, he and his family brewed a ground-breaking golden ale and named it after the tin-mining faeries of local myth.
With Cornish Knocker, Steve set out his stall for concocting trailblazing ales, following it with another legendary brew, a brazen Cornish bitter called Betty Stogs, which CAMRA named Britain’s best bitter. Our pale ales Porthleven and Lushingtons are also SIBA South West Award winners for 2016.
Countless barrels and hundreds of awards later, our brewery has grown but remains a family business rooted in the area we live and work, whether that’s in sourcing Cornish-grown barley, doing our bit for our corner of the planet or enjoying a bit of surfing and shanty-singing.
Quality in Tourism
Quality in Tourism is an expert in offering advice, support and guidance for all tourism & hospitality businesses.
Our experienced team has worked in various tourism and hospitality roles, giving them a true empathy and understanding of the issues within the industry. From mystery customer visits & website reviews to RevPar & marketing analysis, we work with our members to offer practical help and assistance, with the aim of driving additional sales and increasing profit.
Our experience, expertise and insight into the industry allows us to respond to current trends and assist members to deliver what the customer actually wants.
St Austell Brewery
Founded in 1851 by Cornishman Walter Hicks, today St Austell Brewery remains independent and family-owned. St Austell Brewery operates a growing and diverse business.
It’s not just about our own beer; St Austell Brewery is also the south west’s leading wholesale supplier to the licensed hospitality sector, delivering beers, lagers, ciders, wines, spirits and soft drinks to more than 4000 bars, restaurants, hotels, pubs and clubs in south west England. Company founder Walter Hicks, began as a maltster and wine merchant and today our wine business, St Austell Wines, still provides a key component to our offering. The business also exports to more than 20 countries worldwide.
St Austell Brewery is one of Cornwall’s largest employers with over 1,500 full and part time employees. It owns a diverse estate of 177 inns, hotels and pubs across the south west; 34 sites are managed, and 143 are tenanted and leased sites which are run by self-employed entrepreneurs who work in partnership with St Austell Brewery selling our beer and operating under the St Austell brand. In July 2016 Bath Ales joined the St Austell Brewery family.
The brewery makes its quality beers in some of the most advanced facilities in the country. At our main site in St Austell there is also an interactive visitor centre.
Great Western Railway
Great Western Railway (GWR) provides high speed, commuter, regional and branch line train services. We help over 100 million passengers reach their destinations every year - across South Wales, the Westcountry, the Cotswolds, and large parts of Southern England.
We’re currently seeing the biggest investment in the network since Brunel so we can offer more trains, more seats, and shorter, more frequent journeys and continue the network’s heritage of helping connect more businesses to new and prosperous markets. Through a series of initiatives we aim to be a good neighbour to the communities we serve and are committed to making a positive social impact in those regions. Learn how we're Building a Greater West at GWR.com. GWR is a FirstGroup company.
Cornwall Wildlife Trust
Cornwall Wildlife Trust is the leading local charity working to protect and enhance Cornwall’s wildlife and wild places. We are passionate about all aspects of nature conservation and work only in Cornwall. We want to see Cornwall richer in wildlife, cared for and appreciated by one and all. The Trust is guided by our mission to rebuild biodiversity and engage everyone with the natural environment.
Soundview creates marketing videos and Virtual Reality experiences for South West destination and tourism businesses using the latest cutting edge video, immersive, VR/360 and drone technology. We deliver award-winning promotional films that reach millions of global viewers. Whether for websites, television advertising campaigns, social media, events or immersive tours, we connect you with your customers.
By working closely with our clients, we ensure each film tells a unique story that reflects the quality of what`s on offer. We combine excellent storytelling, the latest innovations and the highest production values, to turn viewers into visitors.
"It was your video that made Tree Top Escapes a success in the first year...100% occupancy." Tree Top Escape, Millbrook Estate, North Devon.
"Thank you for a great job that has without a doubt has seen our bookings increase this year and been a very worthwhile investment." Petruth Paddocks,Campsite, Cheddar, Somerset.
To find out more contact Gareth on 01752 516038 07831548604 email@example.com
MiHi Digital works with businesses of all sizes across Devon and Cornwall to help them achieve more from the internet.
We put great people, products and services in front of their customers. How do we do that? By taking the time to understand your business, what makes it tick and who buys from you.
We then deliver the services best suited to your needs; the ones that are going to deliver the best return on investment. If it won’t work we won’t be suggesting it.
The Samphire Club
A private members club launched in April 2016 to promote effective networking throughout the South West and London.
Made up of invited members and corporate partners from the private sector, The Samphire Club will be small enough to be exclusive but with the connections and know-how to bring the South West and London closer together.
Our members enjoy great company, great times and make valuable business connections while relishing the finest food and drink the South West has to offer.
Member benefits include:
- A club magazine and membership card with privileges
- 4 free events a year
- Business networking events
- The satisfaction of helping us raise funds for our nominated charities and attending the annual charity dinner.
The Samphire Club: good for members, good for business and good for London and the South West.
Cornwall has been consistently voted one of Britain’s top tourist destinations. As the official tourist board, it is Visit Cornwall’s mission to build on this success and seize every opportunity to continue to make Cornwall a quality destination of choice.
Cornwall Airport Newquay
Cornwall Airport Newquay is a key part of the tourism infrastructure for Cornwall, allowing easy access to the County for thousands of tourists with 19 direct destinations during the summer months.
Daily connections to Birmingham, Manchester, Gatwick, Stansted and Dublin in peak times ensure the Airport plays a significant role in keeping Cornwall connected to the rest of the UK, allowing great access for British ‘staycations’.
The Airport now also serves several top European destinations including Dusseldorf and Frankfurt-Hahn, routes that have been extremely popular with German visitors encouraging a huge increase in fly-drive holidays and a massive jump in visitor numbers in this market.
Cornwall Environmental Consultants
Cornwall Environmental Consultants provide professional consultancy services in ecology, landscape architecture and arboriculture across the southwest of England and nationally. We work with our clients to ensure their plans and development projects look great, result in a net gain for biodiversity and comply with all the legal obligations. All our profits are donated to Cornwall Wildlife Trust.
We work with tourism providers – attractions, hotels and B&Bs – to measure their impact on the natural environment and monitor their continual improvement. We are delighted to sponsor the ‘Wildlife Friendly Business Award’ to recognise and reward businesses that show real commitment to environmental growth.
Take One Media
Take One is a tourism marketing company that creates customers for destinations, attractions, theatre and events through the display & distribution of tourist information on and offline.
We offer literature display and branding opportunities in tourism outlets across the South West, including high footfall including supermarkets and motorways and other key information points, monthly distribution into all Tourist Information Centres, and twice yearly distribution into small hotels and B&Bs, our ‘Things to See & Do Somerset’ map and our consumer website, Dayvisits.
We are delighted that 2018 will see us bring our great quality products to Cornwall. Using our market leading, tried and tested methods of delivery, display and reporting we believe we will be able to serve all Cornish Attractions really well.
For more information about Take One our move into Cornwall and how we can help your business, contact Dominic Tancock on 07887 752124 or firstname.lastname@example.org
PureComms is a multi-award winning Telecoms and IT provider operating across the south west and nationally. With offices in Cornwall (St Austell) and Bristol, we provide a range of Telecoms and IT services to SME’s through to corporate clients, including Bristol Airport, Inns of Devon and Cornwall, Bonhams, Britannia Windows, JJ Fox and Redrock. Products and services we offer include telephone systems (including hosted VoIP), mobiles, bill analysis, cabling, network infrastructure and IT services.
Our success has been built on developing trust and close working relationships, as well as our speed of responsiveness for our clients, who depend on robust and reliable connectivity systems.
Welcome to Excellence - South West
Handelsbanken is a full-service bank with a decentralised way of working, a strong local presence due to a nationwide network of over 200 branches and a long-term approach to customer relations.
Our two Cornish branches are located in Truro and Bodmin and from here we provide a full range of bespoke solutions to business and personal customers. We have no sales targets and no member of staff is paid any bonus or commission. This way we can simply concentrate on looking after our customers and providing them with what they need.
In this way we are proud to support Cornwall's tourism industry and both now and in the future.
Our network of specialist local Agents work extensively with the hospitality and retail industries - everything from local coffee shops to a chain of restaurants or food stores and urban chic hotels.
We understand that your business could be impacted by a number of issues - cyber attacks, damage to your property, the loss of a major supplier or customer, the loss of a key person through illness, or an outbreak of food poisoning. But you’re not alone. Your NFU Mutual Agent can help you plan for the unexpected and get you back on your feet should things go wrong.
The right insurance starts with the right conversation. Contact our local Agent today by visiting nfumutual/branches
Polgoon is a multi award-winning producer of premium quality, artisan, cornish wines, ciders and juices from the family owned vineyard & orchard in Penzance, Cornwall.
Vineyard tours & tastings run from spring until autumn. The vine house kitchen opens throughout summer & the vineyard shop is open year round.
- South West is England's top region for Excellence Posted: 24th April 2017
- SOUTH WEST TOPS THE COUNTRY FOR 5th YEAR RUNNING IN NATIONAL TOURISM AWARDS Posted: 14th March 2017
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